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We are committed to ensuring the privacy of the information that you may share when you use this website and it is our constant endeavor to protect it from any unwarranted or unauthorized access. We may collect some personal information so as to understand your needs better and offer you the best service. We may from time to time send promotional contents about new products or offers to the email address provided by you. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Our website also contains links to other websites of interest on which we do not have any control. You are kindly advised to use your discretion and caution whilst visiting such sites.
It is our constant endeavor to deliver your purchased products with good packaging within the committed timeframe. However, shipment deliveries may at times be affected due to unavoidable circumstances. Most orders are dispatched to the address specified within 3 working days or as per delivery date mentioned by you during placing the order and are delivered within 7 to 8 working days.
In the unfortunate event of you receiving a damaged, tampered or spoiled product, please take a photograph of the product and leave a message with through the contact form. Please ensure to keep the original product tag and packing intact for refund / replacement. We will be unable to accept any refund / replacement request if the above conditions are not met. We will not be liable to any replacement / refunds in case of delayed delivery due to incorrect / incomplete address, door locked during delivery, calls not answered or request for an alternate delivery date.
The fruits are harvested by farmers based on your orders. Once harvested, these fruits cannot be returned back to the trees. Hence as a policy, orders once placed and paid for will not be cancelled. We may, at our sole discretion, consider postponement of your order delivery, provided we have received a notification well in advance and it is operationally feasible to do so.